Morris Is Your Carrier Factory Authorized Dealer

   Carrier named Morris Heating Cooling Electrical Service as a Carrier Factory Authorized Dealer in February 2004.   Carrier's Factory Authorized Dealer initiative is a rigorous, standards-based national endorsement. Less than five percent of the heating and cooling contractors in the country receive this distinction. To qualify, dealers must meet Carrier's rigid criteria, not only for technical expertise, but also for their business practices and customer service quality. those who receive the endorsement are backed by Carrier's 100% satisfaction guarantee. Factory Authorized Dealers can be readily identified by the seal of approval issued by Carrier (as shown at right).  

  Factory Authorized Dealers are required to send their sales representatives through a structured training program to understand how to better identify and recommend the appropriate home comfort solutions. Installers and technicians are also trained and tested on their technical competency. These dealers must also actively solicit and respond to customer feedback and maintain exemplary scores in Carrier's proprietary customer satisfaction measurement system. Other areas of the business were also scrutinized including; holding EPA certification for refrigerant handling, proper registration of all state and local licenses and sufficient insurance and liability coverage. 

   By choosing a Carrier Factory Authorized Dealer like Morris, homeowners can count on top-notch service that's backed by a 100% satisfaction guarantee.